Privacy Policy

This Privacy Policy relates to the St Andrews West website only (, and explains what information we collect about you, why we collect it and what
we do with it.

We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.

This Policy was last updated 28/03/2023

If you have any questions or requests regarding this Privacy Policy or the use of personal information please contact us:

How do we collect information from you?

We obtain information about you when you use our website, for example, when you contact us about our services, submit an enquiry, or if you register to receive one of our newsletters.

What type of information is collected from you?

The personal information we collect may include:

  • Identity data – name and information from your enquiries, if you contact us
  • Contact data – email address or telephone numbers, if you fill out our contact form
  • Marketing and communications data – your email address and subscription preferences, should you choose to signup to our newsletter
  • Technical data – internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our website.
  • Usage data – information on how you use the website, through the use of cookies and code tagging

Website cookies

Where used, cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer’s hard drive. They help us to improve our Website(s) and the service that we provide to you. They are not used to collect any personal information.

You can deny the use and saving of cookies by accessing your browser settings. However, please be aware that turning off cookies may result in a loss of functionality when using a website.

How is your information used?

Google Analytics stores information about:

  • the pages you visit on our website
  • how long you spend on each page of our website
  • how you got to our website
  • what you click on while you’re visiting the website

Google Analytics does not collect or store any data that could be used to personally identify you. We use Google Analytics data to make sure that the website is meeting the needs of users and to also make improvements to user experience.

Otherwise, we may use your information to:

  • process an enquiry you have made
  • to carry out our obligations arising from any contracts entered into by you and us
  • seek your views or comments on the services we provide
  • send you communications which are of legitimate interest to you — for example, if you have submitted a general enquiry
  • send you communications that may be of interest to you if you have signed up to receive newsletter updates by selecting this option when filling out our contact form

We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

Who has access to your information?

We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes.

We will share your data if we are required to do so by law – for example to prevent fraud or another crime.

Your rights

You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us then you can select your choices by ticking the relevant boxes situated on the forms on which we collect your information.

We will not contact you for marketing purposes unless you have given your prior consent. You can change your marketing preferences at any time by contacting us by email or unsubscribing from our newsletter.

Under certain circumstances, you have rights under data protection laws in relation to your personal information. Yo have the right to request:

  • Access to your personal information (commonly known as a “data subject access request”).
  • Correction of the personal information that we hold about you. This enables you to have any  inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
  • Deletion and removal of your personal information.

Where we store your personal information

The information we collect from you is stored on computers and servers based in the United Kingdom. However, our suppliers may host, transfer, or process data in other countries through third parties that manage their services. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your information transmitted to our site; any transmission is at your own risk.

Third party links

Our website may include links to third party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy policies or practices.